Terms of Service

Welcome to Arrivee Pty Ltd (referred to as “Arrivee,” “we,” “our,” and “us”). These Terms of Service (“Terms”) govern your use of our foreign exchange services, including any related websites, mobile applications, and platforms (collectively referred to as the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms.

2. Eligibility

‍To use our Services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By using our Services, you represent that you meet these eligibility requirements.

3. Account Registration

‍To access certain features of our Services, you may be required to register for an account. You agree to:

• Provide accurate and complete information during registration.
• Keep your account information up to date.
• Maintain the confidentiality of your account credentials and restrict access to your account.
• Notify us immediately of any unauthorized use of your account.

4. Foreign Exchange Services

‍Arrivee provides foreign exchange services, including the ability to buy and sell foreign currencies and transfer funds internationally. By using our Services, you acknowledge and agree that:

• Exchange Rates: The exchange rates provided by Arrivee are subject to fluctuation and may change at any time without notice. You accept the exchange rate applicable at the time of transaction execution.
• Fees: We may charge fees for certain transactions or services. These fees will be disclosed to you before completing a transaction. You agree to pay all applicable fees.
• Transaction Limits: We may impose limits on the amount of currency you can exchange or transfer through our Services. These limits will be communicated to you during the transaction process.

5. Compliance with Laws

‍You agree to use our Services in compliance with all applicable laws and regulations, including but not limited to anti-money laundering (AML) and counter-terrorism financing (CTF) laws. You acknowledge that Arrivee may be required to report certain transactions to regulatory authorities.

6. Prohibited Activities

‍You agree not to:

• Use the Services for any illegal or fraudulent activities.
• Attempt to gain unauthorized access to our systems or interfere with the operation of our Services.
• Provide false or misleading information when using our Services.

7. Intellectual Property

‍All content, trademarks, logos, and other intellectual property associated with our Services are the property of Arrivee or its licensors. You are granted a limited, non-exclusive, non-transferable license to use our Services for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works based on our intellectual property without our prior written consent.

8. Limitation of Liability

‍To the maximum extent permitted by law, Arrivee shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from:

• Your use or inability to use the Services.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from our Services.

9. Indemnification

‍You agree to indemnify, defend, and hold harmless Arrivee, its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of our Services or violation of these Terms.

10. Termination

‍Arrivee reserves the right to terminate or suspend your access to the Services at any time, with or without notice, for any reason, including but not limited to your violation of these Terms. Upon termination, your right to use the Services will immediately cease.

11. Modifications to the Services and Terms

‍Arrivee reserves the right to modify or discontinue the Services, or any part thereof, with or without notice. We may also update these Terms from time to time. Any changes will be effective upon posting the revised Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

12. Governing Law and Dispute Resolution

‍These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or relating to these Terms or the use of our Services shall be resolved through binding arbitration in Australia, in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA).

13. Contact Us

‍If you have any questions or concerns about these Terms or our Services, please contact us at:

Email: support@arrivee.com.au

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